These Terms and Conditions constitute the entire agreement between you, the customer, and Rona Jessie (“rona.jessie.co.za”, “us”, “we”, “our”). If you visit or shop at ronajessie.co.za, or if you create hyperlinks to ronajessie.co.za, you accept and agree to comply with the most recent version of this agreement in its entirety. When placing an order, the agreement in force at the time of your placing the order will apply to that order and its related transactions. Any hypertext links from this agreement to text elsewhere on this site shall be deemed to form part of this agreement.
We reserve the right to amend this agreement or any parts thereof at any time and without notice. Amendments to this agreement take effect 24 hours after the agreement has been amended on our web site, and your continued use of the site implies your acceptance of the agreement as amended.
No hidden fees or buying obligations
There are no fees for registering, or for having an account, with ronajessie.co.za. There are no buying obligations – you order what you want, when you want to.
No unsolicited emails
You do not have to agree to sign up for our mailing list. You can opt-out of our mailing list, at any stage, on the website or by contacting us directly. You can choose whether or not you want to receive availability notifications for wishlist items.
Prices
Delivery costs are charged separately on check out and do not form part of the product price displayed.
Payments
If you pay by credit card, we will authorise (reserve) the amount of the order at the time of the order being placed and we will debit the card as soon as we actually start processing the order. Any subsequent cancellations will be refunded to the card.
We do not store your credit card details. Our acquiring bank allows us to transact on cards that we’ve used in the previous 6 month period by using partial card details and referring to the previous successful transaction on that card. If applicable, you can choose to pay on your previously used card during the checkout process.
We may require further authentication on credit card payments, which we will request from you after you have submitted your payment.
If you pay directly into our bank account and need to be refunded, we will refund the amount to your ronajessie.co.za account.
All refunds will be credited to your customer account.
There is no interest payable on the balance in your customer account.
Delayed / cancelled orders
Most orders are dispatched on time but unfortunately, unexpected delays can occur and we may not be able to dispatch items within the schedule provided. If we are not able to dispatch or deliver an item to you within the schedule provided, you may refuse a delivery, cancel your order or return the parcel to us, and we shall refund you in full.
Agreement of sale / cancellations
An order is placed with us only after you have clicked on the [Pay for this order] button. Your order is an offer to purchase the goods from us. We only accept your offer once we have dispatched the goods or you have collected them from us. We do not need to communicate our acceptance to you.
Placing an item in your cart does not constitute an order and we cannot be held liable if the item is no longer available, or if the price has changed by the time the checkout process is completed.
We reserve the right to cancel an order at any point in time without giving any reasons. In this case, we shall be liable to refund any money already paid in respect of that order.
Should you wish to cancel all or part of an order, please send your cancellation request to hello@ronajessie.co.za. Please note, however, that we may not be able to cancel items from an order if they have already been dispatched.
Promotional Vouchers
Promotional Vouchers cannot be transferred or redeemed for cash. If you are claiming a voucher which has been distributed for Marketing purposes, then only 1 voucher can be claimed against an order i.e. only 1 voucher per order, per customer will be allowed. Rona Jessie reserves the right to terminate or expire promotional vouchers at any time at their own discretion.
Using and Accessing ronajessie.co.za
This site is for personal use only. You may not make use of content from this site, whether direct or derived, for any commercial purpose whatsoever. You may not frame or utilise framing techniques to enclose any content on this site without our express written consent.
You are granted a limited, revocable, and nonexclusive right to create hyperlinks to ronajessie.co.za web pages as long as such links do not portray ronajessie.co.za or services in a false, misleading, derogatory, or otherwise offensive matter.
Disclaimer and limitation of liability
This site is provided “as is”, and you use this site at your own risk. Neither ronajessie.co.za, its directors, employees, affiliates, agents or suppliers shall be responsible for any damages or loss resulting from or relating to the use of this site or any of its content, irrespective of the cause of the damages.